Leasing Associate - The Strauss on Burnside

Job description

JOB SUMMARY: Holland is seeking a personable and service-oriented individual to join our sales team to provide top-tier customer service to our current and future residents at our established community, The Strauss on Burnside in Portland, Oregon. The Sales Associate is responsible for leasing apartment homes to potential residents and always encouraging renewals while providing excellent customer service in accordance with Holland Partner Group’s Core Values. ESSENTIAL JOB FUNCTIONS: - Act as the first point of contact at the property, providing an exceptional customer experience to all. - Responsible for leasing apartment homes while following the Point of Sale Process including the tour, lead follow-up, application, lease file and move-in coordination in compliance with applicable laws, company expectations and procedures. - Act as a liaison for Residents and management, ensuring excellent communication, and maintaining documentation of all interactions and follow-up regarding Resident concerns. - Maintain accurate knowledge of all information regarding the lease document, community, amenities, condition of all vacant units, models and common areas. - Work with the Sales Team to...