Customer Service & Sales Coordinator AlphaGraphics Miramar

Job description

Role: Customer Service & Sales Coordinator at AlphaGraphics Miramar - 9360 Activity Road, San Diego CA 92126 We are seeking a reliable and customer-focused Customer Service & Sales Coordinator to support our front office operations and sales efforts. This role is the first point of contact for many of our clients and plays a key role in delivering a high-quality customer experience while supporting revenue growth. You will assist customers in person, over the phone, and via email, help process orders and invoices, and identify opportunities to upsell products and services. - 401(k) matching - Bonus based on performance - Company parties - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Training & development Key Responsibilities: Customer Experience - Greet and assist walk-in customers with order pickups and new inquiries - Answer incoming phone calls and respond to emails in a timely, professional manner - Provide clear communication on order status, timelines, and next steps - Ensure a positive, solutions-oriented customer experience at all times Sales Support: - Assist customers with placing orders for print, signage, apparel, and promotional...