Customer Service Representative - Patient Registration

Job description

Location: Ascension St. Thomas Midtown Hospital Shift: Monday - Friday 5:00 AM - 1:30 PM Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join R1, the industry leader transforming how hospitals and health systems support patients with cutting‑edge technology, automation, and compassionate human care. At R1, you’ll be part of a mission-driven team that blends advanced technology with real‑world service to create exceptional patient experiences. As a Customer Service Representative in Patient Registration , you will be the first friendly face patients meet when they check into the hospital. You’ll: Help patients navigate the registration process Answer questions with confidence, clarity, and compassion Gather accurate information quickly in a fast-paced environment Build trust with patients during moments when they may be scared, confused, or overwhelmed No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career. Why You’ll Love This Job: Make a Real Difference : Patients lean on you for support and reassurance. You’ll be more than a data collecto...