Service Advisor - Lexus of Birmingham

Job description

Company Description At Lexus of Birmingham , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Job Description: Our Service Advisor is responsible for running an efficient and profitable service department. He/She will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales and profit objectives, and maintaining service records. Duties and Responsibilities: · Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. · Greets customers in a timely, friendly manner. · Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time". · Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper...