Patient Relations Coordinator- Temporary Full Time

Job description

Description A Patient Relations Coordinator performs in an environment that demands extreme flexibility in dealing with physicians, patient families, and members of the general public with many different cultural backgrounds and needs. The job demands that the PR be able to perform all of the routine duties of a PR working in a standard medical office. Satisfactory performance at this level requires the full knowledge, ability, and willingness to perform duties at the highest professional levels at all times. The PR must continuously exercise a strong commitment to the organizational goals of CBCC, while simultaneously exhibiting intelligence and sensitivity to extreme human needs. RESPONSIBILITIES: QUALIFICATIONS: - Welcome and greet clients/patients/visitors to CBCC in a helpful and friendly manner, with a cheerful and warm attitude. Determine purpose of visit and directs the clients/patients/visitors appropriately - Greet patients upon arrival, verify appointment, keep informed of appointments status - Assist new patients with appropriate paperwork - Interpret CBCC’s philosophy, policies and procedures for patients, families and visitors. - Answer basic appointment questions so...