PAS Specialist

Job description

Department Overview The PAS/Template Coordinator is responsible for building and maintaining EPIC scheduling templates for approximately 90 providers and clinic resources. This role maintains faculty schedules and time-off requests in Qgenda, communicates with providers regarding schedule and template updates, and collaborates with division administrators to ensure adequate precepting coverage for resident clinics. The PAS/Template Coordinator also manages patient rescheduling when providers cancel clinic sessions and participates in weekly scheduling meetings with leadership to review provider templates, scheduling protocols, and operational needs. In addition, the PAS/Template Coordinator gathers and records required patient information and provides high-quality customer service. Responsibilities include screening patients for financial eligibility, confirming health insurance coverage and patient financial obligations, coordinating with the Managed Care Coordinator to obtain authorizations for care, scheduling physician and ancillary appointments, and assisting patients within the clinic setting. The role requires prompt and professional communication, strong face-to-face custom...