Enterprise Operations Center Specialist - Junior

Job description

Overview: Job Title: Enterprise Operations Center Specialist - Junior Security Clearance: Ability to Obtain Public Trust Location : Washington, D.C. (Due to the nature of the work and contract requirements, U.S. Citizenship is required. ) Description: C3EL is seeking a Enterprise Operations Center (EOC) Specialist to support our mission in Washington, D.C., at the Department of Transportation (DOT) Headquarters’ Building. The EOC operates 24x7x365, including all Federal Holidays, and is responsible for maintaining continuous visibility and availability of enterprise infrastructure and services. Responsibilities will include, but not be limited to: - Performs day-to-day activities required to monitor systems for events or alerts. - Coordinates and manages the resolutions of events and alerts. - Monitors and identifies problem areas and coordinates resolutions. - Applies fundamental concepts, processes, practices, and procedures on technical assignments. Minimum Qualifications: - U.S. Citizenship, with ability to attain a Public Trust clearance. - Must have a minimum of 2 years of related experience providing technical support to an enterprise operation center, monitoring and managin...