Niemann Harvest Market SCO Attendant

Job description

SUMMARY: The responsibilities of the SCO Attendant include supervising the self-checkouts, assisting customer in processing orders, including cashiering and loss prevention. The SCO Attendant also responds to complaints with genuine concern, learns about our Producers and Makers and assist the Customer Service Manager in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Delivers superior guest service and ensure absolute customer satisfaction - Learns and uses the three E’s: Engagement, Educate, Empowerment - Learns and uses the GUEST program - Greet Customers. Be sincere - Use a smile. Project a friendly manner - Engage the customer in casual conversation - Show respect toward customers purchases - Thank them - Maintains customer satisfaction by providing solutions to concerns - Assists in performing product scanning and processing of customer's orders in an accurate, efficient, and prompt manner. - Ensures proper handling of all forms of tender and coupons. - Performs fixed activities as assigned by supervisor - Directs customer traffic....