Delivery Manager

Job description

We are a great company with great pay and great benefits. Ergon, Inc. is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned with locations throughout the world, but we pride ourselves on maintaining a small-company feel. A management position in the Information Technology (IT) department with the responsibility to manage defects and enhancements for all of Ergon's SAP environments. The position will work with both consultants and Ergon employees to ensure that: Ergon offers a competitive benefits package for our operators: 401(k) Matching, Health, Life, Dental, Holidays, Vacation, Sick Leave, Tuition Assistance, and Profit Sharing - Project related defects are appropriately triaged, prioritized correctly, and updated with valid Target End Dates. - Individuals are tracking towards communicated end dates and updating statuses correctly - IT Leadership provides accurate Levels of Estimate for incoming change requests - Change requests are reviewed and prioritized with input from Business Leadership - Project Management is assigned where necessary to complete work on change requests Delivery Manager Qualificati...