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Telecommunications Operator - Part Time

UMC Health System · US

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Job description

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. Job Summary The Telecommunications Operator is responsible for operation of PBX Console Friday - Monday 3:00pm - 11:00pm Job Specific Responsibilities: Daily assignments include but are not limited to: - Operates a telephone console in receiving incoming and intercampus calls, transferring calls, taking accurate messages for intended recipients, and providing non technical informaion upon request to callers or specific department staff - Establishes, monitors, and logs conference calls; Identify and report unusual or reoccurring calls. - Manage messaging and paging services for physician administrators and designated employees - Route emergency calls; Call pages for emergency codes. - Performs all other related work as assigned Education and Experience: - High School Diploma or GED Skills and Abilities: Interaction with Other Departments and Other Relationships Must be able to work well with a wide variety of people, often in stressful situations. Though patient contact is very limited the incumbent must be able to work in the patient...