Barista (Full-Time)
Follett Higher Education · Tampa, Florida, US
Position Overview The Barista is responsible for assisting customers and providing great customer service. The Barista must be a quick learner who can rememb...
Job description
Position Overview The Barista is responsible for assisting customers and providing great customer service. The Barista must be a quick learner who can remember ingredients, prepare quality beverages, and fill customer orders. The associate must be able to greet customers, build relationships, and work effectively in a team environment. This position also requires the ability to keep and maintain a clean and sanitary work environment. Respond to customer concerns and requests, and ensure all bookstore property and personnel are secure. Responsibilities: - Prepares quality beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards. Also, follow health, safety, and sanitation guidelines for all products. - Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Follett Starbucks Cafe. - Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and set a positive example for the shift team. - Anticipates customer and store needs by constantly evaluating the environment and customers for cues. - Communicates information to the ma...