Senior Fleet Operations Engineer - IN

Job description

Simbe Robotics is a leading retail robotics company providing in-store intelligence solutions that help retailers optimize operations, improve shelf execution, and deliver valuable data insights. Our autonomous robots and multi-modal data collection systems are transforming how retailers manage inventory and make data-driven decisions. Summary: Simbe's robots operate in live retail environments around the clock - and the Senior Fleet Operations Engineer is the technical force keeping them that way. This role sits at the intersection of hands-on electromechanical work and remote systems monitoring, requiring sharp diagnostic instincts, strong customer communication, and the technical range to move between field repairs and command-line troubleshooting. This is a high-ownership role on a small, fast-moving team. The work is varied, the stakes are real, and no two days look the same. Responsibilities: - Travel to customer stores to perform hardware maintenance, repairs, upgrades, and retrofits on deployed robots - Remotely monitor robot fleets, respond to escalated alerts, and troubleshoot issues via remote login - Support third-party field technicians by phone and remote access durin...