Customer Service Rep

Job description

Ace Solid Waste is looking for a high energy Customer Service Representative to join our team in Ramsey, MN! Pay- $19/hour: Why you need to join us! CULTURE: It’s a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important. INTEGRITY: Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees. DUTIES AND RESPONSIBILITIES: •Works in conjunction with other departments to resolve customer disputes and demonstrates the ability to become proficient in the use of proprietary operational system. •Interviews customers and records interview information into computer for customer service , talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service. •Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders. •Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints. •Work in a f...