Helpdesk Specialist

Job description

Shape the Future of Payments with Nexi in 2026 Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment. Why This Role Is Right for You As a HelpdeskSpecialist , you’ll join a collaborative and forward-thinking team based in Poznań. The role focuses on ensuring the smooth operation of users’ work environments, responding quickly to support requests, and resolving technical issues efficiently. You will work in a dynamic team with a clear division of responsibilities and real opportunities for professional development. Model of work: on-site: About Your Future Role: In this position, you will: Configuration and support of peripheral devices. What Makes You a Great Fit - Preparing, configuring, and issuing equipment to employees (laptops, peripherals). - Creating, modifying, and deactivating user accounts in IT systems. - Handling Service Desk tickets: analysis, diagnosis, and resolution of issues. - Providing use...