Customer Project Manager

Job description

Customer Project Management focuses on planning and delivering cross-functional, geographically distributed customer projects on time, within scope, budget, and quality targets while managing risks throughout the project lifecycle. It also oversees stakeholder relationships, project teams, financial performance, and identifies opportunities to improve margins through upselling and cross-selling. Required: - Lead and manage the end‑to‑end delivery of complex Railway projects, involving multiple internal and external products, technologies, and solutions. - Ensure all project deliverables meet defined scope, budget, schedule, and quality standards. - Build and maintain strong relationships with external customers, partners, and internal stakeholders, enabling effective cross‑functional collaboration. - Drive all project communication, including planning, risk assessment, change management, and opportunity identification. - Monitor project financial performance, contractual adherence, and overall customer satisfaction. - Oversee and facilitate project closure activities, ensuring proper transition and comprehensive handover of deliverables. - Identify challenges proactively and transl...