IT Operations Support Specialist (m/w/d)

Job description

We are looking for a talented IT Operations Support Specialist (m/w/d) to join our team specializing in Systems/Information Technology for our Cummins Global Desktop Department in Marktheidenfeld, Bayern, Germany. This position offers a hybrid work model after the initial training period, allowing either 60% on-site / 40% remote or 80% on-site / 20% remote work. In this role, you will make an impact in the following ways: - You perform routine system maintenance, implement required changes, and ensure effective disaster recovery to keep systems stable and reliable. - You set up technology for new employees by preparing and delivering their devices and ensuring they have correct and timely system access. - You resolve technical issues and carry out authorized updates and upgrades to existing systems to maintain optimal performance and security. - You conduct preventative checks on IT systems and networks, monitor performance, and proactively address potential risks to avoid disruptions. - You investigate incidents thoroughly to identify and address the true root cause, ensuring long-term and sustainable solutions. - You ensure efficient work processes by continuously looking for imp...