Operations Manager

Job description

Summary/Objective: In this role, the Operations Manager plans, organizes and executes all facets of daily activity involving the pre-scheduling, unloading, processing and loading of freight in order to accomplish timely, accurate, safe and cost-effective shipment of goods to customer locations either personally or through staff of supervisors. Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Ensures Facility housekeeping and the safe and injury-free operation of all activity conducted on a 24/7 basis related to the scheduling, unloading, processing, loading and shipping of freight. - Oversee customer relationships and the meeting or exceeding of customer expectations in terms of KPI requirements including the timely, damage free and accurate shipment of goods. - Plan and implement the efficient utilization of labor in order to achieve budgeted CPU and Units per Hour productivity objectives. - Ensure the availability of a skilled workforce by collaborating with Human Resources, Temporary Ag...