Patient Analytics Senior Manager

Job description

Job Description General Summary: Vertex is seeking a Senior Manager of Patient Support & Engagement Analytics to own and deliver analytics initiatives that optimize patient services and programs, primarily supporting therapies for kidney diseases . This role will generate data-driven insights, patient journey analytics , and predictive modeling to enhance patient engagement and improve operational efficiency across Vertex’s patient support ecosystem. The ideal candidate is a n individual contributor who can independently own an analytics portfolio end-to-end—from problem framing and measurement strategy through delivery, adoption, and ongoing optimization. They translate complex concepts into clear, actionable insights for diverse stakeholders, demonstrate exceptional attention to detail and accuracy, and proactively build strong cross-functional relationships to influence decisions and drive measurable impact. Key Duties and Responsibilities: Define the patient support analytics strategy and quarterly roadmap, aligning priorities to business objectives and establishing clear decision paths. Own the measurement framework (KPIs, dashboards, and reporting standards) to monitor progra...