Support Coordinator I - Manhattan Beach BCO Ortho Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Job description

Support Coordinator I serve as an entry level coordinator. The position provides strong customer service and performs administrative support for patients resulting in optimum patient satisfaction and clinic operation. Excellent interpersonal and communication skills to coordinate multiple appointments with many multi-specialty clinical services. Participate in a variety of duties associated with daily clinic preparation process, from customer service, message distribution, heavy phone answering, clinic/procedure scheduling, encounter registration, and referrals management. Performs other duties as assigned. Essential Duties: - Clerical: • Demonstrates accuracy and thoroughness in entering information into computer systems. • Provides medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. • Schedules patients’ evaluations, clinic appointments and at the request of the physician. This includes but not limited to laboratories, diagnostic testing and consultations as needed. • Fulfills other department scheduling functions per department procedures and protocols. • Reviews master schedule and anticipa...