Director, North America B2C Business Lead - New York, NY or Atlanta, GA

Job description

Western Union powers your pursuit. Western Union’s business-to-consumer (B2C) product allows organizations to send payments to individuals, leveraging Western Union’s large, global payout network. Western Union is seeking a strategic, revenue-focused, and highly collaborative Director, North America B2C Business Lead to oversee its Business-to-Consumer payments business. This leader owns the P&L for the North America B2C business, manages a portfolio of enterprise clients, and partners closely with product teams to drive product strategy and innovation. The role is responsible for developing and executing the growth strategy for the segment across North America. The ideal candidate is a payments expert with experience in disbursements, payout solutions, and cross-border payments, and excels in enterprise client management. This role blends strategy, business management, operational excellence and client management and is focused on driving growth and expansion of the portfolio. Role Responsibilities: Own and manage the North America B2C P&L, responsible for revenue, profitability, and long‑term growth. Lead daily partner engagement, including regular meetings, Monthly Business Revi...