Operations Manager

Job description

Advanced Compressor Technology (ACT), a member of the Burckhardt Compression Group, is growing—and we’re looking for a highly skilled Operations Manager to lead our regional operations and ensure excellence across every step of our service delivery. If you are passionate about driving performance, optimizing workflows, and supporting both customers and teams with high standards, this role is your opportunity to make a significant impact. As our Operations Manager, you will oversee daily operations, qualify new business opportunities, and lead the operational execution of proposals, bookings, and contracts. You will guide a diverse team across engineering, shop, field, sales, and administrative functions—ensuring they are empowered, supported, and set up for success. What You’ll Do: - Lead daily operations and implement processes that improve productivity, quality, and compliance with ACT’s QMS. - Manage and develop regional teams, including engineering, shop, field, sales, and administrative staff; oversee subcontractors. - Drive customer satisfaction by serving as the main operational contact, ensuring service quality, and addressing feedback proactively. - Oversee contract execut...