Product Development Senior Business Support Analyst

Job description

The Product Development Senior Business Support Analyst supports the growth and modernization of the home mortgage business through effectively managing daily operational functions, minimizing operational risk, and participating in new product delivery and product enhancements. This role reports to the Home Mortgage Product Development team and will assist product subject matter experts for Home Mortgage channels including Retail and Correspondent. They will work closely with product strategy partners, technology, experience owners and others to facilitate the delivery of new capabilities to support the home mortgage strategic roadmap. As needed, they will engage with legal, risk and compliance partners to maintain an effective control environment. As the Sr. Business Analyst, you will work independently, and receive minimal guidance while, completing elements in the definition, required, design, build and delivery of a project or program. This may include analyzing business processes, identifying areas for improvement, and recommending solutions to enhance operational efficiency and effectiveness. You will also play a key role in project management and use best practices and knowl...