Spa Concierge with Marketing and Retail Experience

Job description

Benefits: Spa Concierge – Woodhouse Spa Mukwonago Woodhouse Spa in Mukwonago is seeking a warm, professional, and motivated Spa Concierge to join our team. As the first and last point of contact for our guests, you’ll play a vital role in creating a welcoming, luxury experience from start to finish. - 401(k) matching - Employee discounts - Flexible schedule - Health insurance - Paid time off About the Role: The Spa Concierge is responsible for delivering exceptional guest service, supporting spa operations, and contributing to the success of our retail and marketing efforts. This position is perfect for someone with a passion for hospitality, sales, and wellness. Qualifications: Benefits: - Greet and assist guests with a gracious, professional demeanor - Schedule and confirm spa appointments - Educate guests on spa services, enhancements, and retail products - Drive retail sales through product knowledge and personalized recommendations - Assist with spa marketing initiatives, promotions, and community outreach - Maintain a polished, organized front desk and retail area - Provide support to the spa management team and therapists to ensure seamless operations - Prior experience in h...