Senior IT Systems Spec_Admin-101

Job description

Senior IT Systems Spec_Admin-101 Job Summary: Provides technical support to field staff in the use/application of computer technology for the daily functional activities of their respective departments; acquires and maintains complete and accurate knowledge of all computer hardware/software supported by Florida’s Divisional Information Technology Department including Windows, networks, and Office 365; answers questions, resolves complaints, repairs equipment, changes software configurations, installs new hardware and peripherals and other duties to ensure that requests for service are addressed in an efficient, timely and courteous manner; may also design, code, and test computer programs to interface with specific products. Essential Functions: This job description should not be interpreted as all inclusive.It is intended to identify the essential functions and requirements of this position.The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description. Computer Technician Responsibilities: Provides technical support and problem-solving assistance to all computer users at the command via telephone or on-site visits...