Global Strategic Account Service Director

Job description

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE: As the “ Global Strategic Account Service Director” for Everpure’s most valued global enterprise relationships, you will drive mutual innovation and measurable value creation. You are the primary architect of the customer service journey, ensuring our technology and services align perfectly with our clients' core business missions. By matrix-leading cross-functional experts and collaborating with Sales and Product leadership, you transform complex service portfolios into strategic business advantages that solidify Everpure as a trusted advisor. WHAT YOU’LL DO: - Drive Strategic Outcomes: Serve as the single point of accountability for the end-to-end customer experience, partnering with Sales to execute 3-year integrated account plans that maximize customer loyalty and wallet share. - Lead M...