Server

Job description

Server ROLE PURPOSE: A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests’ expectations. KEY RESPONSIBILITIES & ACCOUNTABILITIES: - Greets Guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience. - Looks for visual and verbal cues to identify the experience the Guest wants and customize the service to meet those expectations. - Promptly and accurately takes food and beverage requests from Guests. - Ensures expedient service of food and beverages to the Guest. - Frequently checks up on the Guests and uses visual cues to provide silent service as appropriate. - Learn TGIF menu and beverages, expertly recommends and upsells on items. - ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger. - Follows all Fridays Service Style Standards. - Accurately rings all orders into the POS system while simultaneously interacting with Guests when applicable. - Practices conversational ordering by mentioning current promotional features. Influences: - Guest experience - Exercising standards of Responsible Service of Alco...