Emergency Response Operator

Job description

Customer Service Operator - Emergency Response VitalCALL - Emergency Response: Full time, Permanent Position: Rydalmere Location: Wanting to join a team where what you do matters and is rewarding to all who you interact with.. While aligning yourself with the globally recognised organisation specialising within their monitoring solutions sector? We want to hear from you! The Opportunity: VitalCALL, who supply medical alarm devices, is seeking Customer Service Operators for its Emergency monitoring call centre in Rydalmere, which operates 7 days a week 24/7 to cater to it's device users. The successful candidate will be responsible for contacting customers when their help button is pressed. You will need to ascertain whether assistance is required, liaise with the Ambulance service and notify family members. This dynamic and busy role will utilise your communication and customer service experience and offers a rewarding career opportunity as you are helping in difficult situations. Your enthusiasm, consideration, and ability to connect to people will be key strengths, ensuring you are comfortable in working with a range of people, especially in emergency situations, to provide suppo...