SECRETARY
City of New York · Long Island City, New York, US
Job Description The duties and responsibilities of this position consist of working in a fast-paced busy call center environment with over 200 staff members:...
Job description
Job Description The duties and responsibilities of this position consist of working in a fast-paced busy call center environment with over 200 staff members: accessing computer databases, manual files, records, and other system programs, to provide information and other accurate responses. Under supervision with some latitude for independent judgement and initiative. 1. Perform timekeeping functions for the CCC call-center. 2. Prepare and maintain Kronos reports (e.g., Lateness, Missing Swipes, TA Card). 3. Review and verify leave balances for CCC call-center personnel. 4. Maintain employee personnel folders and filing documents. 5. Assist with incoming telephone calls from NYCHA customers. NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below: https://bit.ly/55aProgram Additional Information: 1. Due to the existence of a civil service list, candidates must have civil service status in the title of Secretary or Clerical to apply. 2. For NYCHA...