CSS Tech Sr. - IS Client Support Services

Job description

Job Details Support Services | Miamisburg| Full Time| Days Responsibilities & Requirements: This position works extensively with executive leadership and is responsible for fulfilling end user requests and resolving issues on computing devices in accordance with established SLAs and IS/Field Services procedural standards. Provides major project support in addition to moves and changes for hospitals, doctor’s offices, and community health centers according to project schedules. Triages and prioritizes incoming issues according to guest impact, patient safety and project timelines. Adapts to constant changes in the technology environment brought in to support clinical and business initiatives. Job Requirements: - Associate degree or equivalent combination of education, certification, and experience - 5+ years of relevant IT (Information Technology) experience required - 2+ years of audio-visual and conference room equipment required - Experience supporting executive leadership is preferred - Obtain applicable certifications within 2 years of hire, when required. - ITIL Certified (Information Technology Infrastructure Library) - CompTIA A+ Certification (Computer Technology Industry A...