Seasonal Licensed Healthcare Service Delivery Manager

Job description

Seasonal Licensed Healthcare Service Delivery Manager Your potential has a place here with TTEC’s award-winning employment experience. As a Service Delivery Manager working remotely in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing: Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management experience, and work closely with an iconic brand? In this role, you’ll support and motivate your team to make sure they’re on track to meet client goals. You’ll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call. You’re an instrumental part in creating and maintaining a positive work environment for your team, ensuring we meet client requests and needs and acknowledge a job well done. You’ll report to the Director of Operations. We’re looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility. During a Typical Day, You’ll: What You Bring to the Role - Improve the key success metrics associ...