Member Care Support and Asset Management - Asset Recovery Specialist

Job description

Job Title: Asset Recovery Specialist Status: Non-exempt Reports to: Sup - Asset Protection and Recovery Department: Member Care Support and Asset Management Job Code: 10002 Pay Range: $23.09 - $26.00 Hourly WHO WE ARE: Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values. WHO YOU ARE: You support Golden 1’s financial health and member experience by responsibly managing non performing asset accounts through accurate processing, regulatory compliance, and effective coordination with third party collection partners. You are a detail oriented and member focused recovery professional who applies sound judgment, industry knowledge, and critical thinking to resolve complex delinquency matters while maintaining Golden 1’s commitment to fairness, dignity, and respect. You collaborate across Member Care, Compliance, and external partners to translate account insights, perf...