Lead, Site Reliability Engineering

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary: Lead, Site Reliability Engineering Site Reliability Engineer (SRE) – Generalist Role Summary: The Site Reliability Engineer (SRE) – Generalist is a senior level engineer and cross stack reliability expert who proactively ensures system stability, performance, and operational resilience by deeply understanding application behavior and how it manifests across infrastructure. This role emphasizes anticipation over reaction. While the SRE Generalist participates in incident response, their primary value is in converting operational signals, incidents, and patterns into preventative actions—improving observability, reducing risk, and eliminating classes of failure befor...