Front Office Guest Service Agent/Night Auditor - Part Time

Job description

Welcome to Hotel Indigo Adelaide Markets , where every stay tells a local story. Nestled in the heart of the iconic Adelaide Central Market, we’re Australia’s first Hotel Indigo—an intimate, design-led space for curious travellers and locals alike. With 145 thoughtfully designed rooms, our vibrant Market & Meander – Modern Italian restaurant, and the lively Merrymaker Rooftop Bar with sweeping city views and creative cocktails, we’re more than a hotel—we’re a place of culture, flavour, and connection. We’re looking for a Guest Service Agent (Hotel Services Team Member) to join our Front Office team. If you’re passionate about creating memorable guest experiences and love being part of a team that celebrates local culture, we’d love to hear from you. This is a part-time role, HIGA Level 3. A little taste of your day-to-day Every day is varied, but you’ll typically: - Deliver seamless check-in and check-out experiences for guests - Respond promptly to guest requests and enquiries - Maintain and update guest reservation profiles - Welcome back IHG members and encourage enrolment in IHG One Rewards - Promote room upgrades and in-house food & beverage offerings - When on Night Audit (e....