Front Office Supervisor

Job description

Sign on bonus and great hotel benefits!!! We are pleased to announce a wonderful opportunity for a Front Office Supervisor. What will you be doing most days? · Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay · Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow · Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity · Anticipate guests’ needs and go out of your way to maximize the guest experience · Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests · Ensure the accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures · Maintain proficient administration of the hotel's electronic reservation system · Maintain compliance with hotel safety programs and procedures, including emergency and security systems · Ensure that all required documentation (daily reports, checklists, etc.) are completed in a timely manner What are the r...