AIT-TSS Classroom Support Technician (Summer 2026)
Wheaton College · Wheaton, Illinois, US
Responsibilities: - Maintaining the operational readiness of classrooms AV/IT equipment - Provide support in conducting regular tests of the AV equipment in...
Job description
Qualifications: - Maintaining the operational readiness of classrooms AV/IT equipment - Provide support in conducting regular tests of the AV equipment in all classrooms and conference room spaces. - Provide reports on any major issues in classrooms that need to be addressed. - Provide onsite support services when users need immediate help in classrooms. - Keeping track of the equipment inventory in classrooms. - Assist in the replacement of equipment. - Perform basic repairs as needed. - Learn and demonstrate best practices for creating documentation. - Help with various to-dos and office tasks as needed. - Other duties as assigned. - Strong customer service and communication skills. - Aptitude for audio-visual (AV) equipment and information technology (IT). - Ability to write documentation for hardware and software procedures. - Excellent writing, verbal, and organizational skills. - Strong attention to detail. - Comfortable with web conference technology (O365, Teams, etc.). - Being able to lift up to 25 lbs. - Being able to work on a 6-foot ladder. Preferred qualifications: Pay Range : $15-$16/hour - Someone who can drive a campus vehicle. - Previous experience with AV equipmen...