Relationship Management Lead, Business Banking

Job description

Join us as a Relationship Management Lead in Business Banking - Joining us in Business Banking, you’ll be leading a team of relationship managers, across the south-west, providing differentiated support to customers tailored to their business and financial needs - You’ll be designing and delivering a consistent operating model and anticipating market needs, developing our response and making sure that process effectiveness and training are in place - It’s a chance for you to develop your leadership profile and make a real difference to our customers and the future of our business What you'll do: As a Relationship Manager Lead, you’ll be delivering a high quality customer experience and customer outcomes by role modelling collaboration, while helping to drive the business to build strong relationships with current and prospective clients. You’ll be providing effective leadership to your team to deliver challenging financial targets and service standards, developing and coaching individuals to maximise their capabilities and help them succeed in their roles. As a result, you’ll create a platform for your team to become trusted advisers to our customers, delivering products and servic...