Internship - Learning & Development

Job description

At Webfleet, we're looking for a Learning & Development Intern in our Customer Success department at our office in Amsterdam focusing on soft skills development in our various customer facing roles. Your Day-to-Day: The Learning & Development Intern works with our Quality team and Learning & Development Community in FMS Europe driving our role-based development roadmap. The internship position would be coordinating blended learning delivery of onboarding and soft skills sessions related to our existing learning paths. The position would also allow for design and structure of soft skills development depending on the skillset and expertise of the candidate. The internship position works with the CS Quality team, instructional designer and Learning coordinators as well as our L&D Program Manager. Manage and coordinate new hire training sessions, act as point of contact for various stakeholders involved in delivering training, deliver sessions yourself, organize feedback sessions and assessments for learners; Liase with managers and trainers in the timely scheduling of training sessions; Assist with the development and implementation of course content, as needed; Apply knowledge of adu...