Senior Technical Account Manager, EMEA

Job description

Senior Technical Account Manager - EMEA We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone. The Role: We are looking for a customer-centric Senior Technical Account Manager (TAM) with a direct focus on our largest enterprise customers and partners. The TAM is a technical professional who helps optimize Aiven’s customer experience and accelerate time-to-value when using Aiven’s Open Source services. You will act as a single point of contact and customer advocate, providing direct access into Aiven business functions such as Support, Engineering, Product Management, Marketing, and Executive Staff. What You'll Do: - Build Relationships: Help customers and partners succeed by building successful relationships throughout the entire customer journey. - Technical Strategy: Develop a deep technical understanding of the customer’s business priorities, oper...