Mutuel Teller IHRC Only

Job description

Mutuel Teller must have a passion for meeting our customers’ needs. Mutuel Tellers must be friendly, customer service orientated, strong relationship builder and trustworthy. Ensure costumer bets are placed correctly Cash/Cancel tickets as requested by customer Cash/sell vouchers: Draw or skim money as needed Provide customers with a list of scratches for tracks or results for races Understanding pari-mutuel wagering including: reading tickets sold, tote keyboard and basic racing terminology Responsible for balancing drawer at the end of shift reporting all shortages to manager Resolve customer complaints regarding race sales and service High school diploma or GED required. Experience in customer service and banking/ money handling preferred. Must possess strong communication skills, be flexible and detail oriented. Ability to read and write; basic computer knowledge; mathematic skills; knowledge of horse racing terms, betting and programs. Must possess good interpersonal skills. Be available to work various shifts, weekends and holidays. Must be at least 21 years of age or older and be able to obtain an Indiana Horse Racing License. - Provide customer service regarding Horseshoe I...