Hotel Supervisor

Job description

Description Resort Supervisor: Join our dynamic team as a Resort Supervisor and play a key role in delivering exceptional guest experiences at our luxurious resort. We are seeking a motivated and organized professional who thrives in a fast-paced hospitality environment and is committed to maintaining high standards of service and guest satisfaction. Key Responsibilities: - Oversee daily operations of the resort, ensuring smooth and efficient service delivery across all departments - Supervise and support staff, including front desk, housekeeping, food and beverage, marina and maintenance teams - Ensure compliance with safety, health, and sanitation standards - Handle guest inquiries, complaints, and special requests with professionalism and promptness - Coordinate with management to implement policies, procedures, and service standards - Monitor and manage resort facilities to ensure cleanliness, safety, and functionality - Assist in training and developing staff to enhance their performance and guest service skills - Maintain accurate records of operations, guest feedback, and incident reports - Other job duties as assigned Skills and Qualifications: Our resort offers a vibrant w...