Supervisor - LEGO - Gatwick Airport

Job description

Exciting new opportunity in travel retail, delivering exceptional service while working in a fast-paced, dynamic environment! We are currently looking for an experienced, enthusiastic leader to join the team. Not only do you need a passion for retail, but you must also be able to deliver a great customer experience through being resourceful and responsive to the changing needs of the business and team members. Job purpose: Outstanding service is the heart of our business, our aim is for customers who enter our stores, be greeted by a friendly team of Sales Advisors, who can offer expert help and advice. As a Supervisor your primary role will be to manage, lead and inspire your team to deliver high standards of customer service, enabling them to increase sales and deliver consistently high standards of customer satisfaction. This role is for our Discover store at Gatwick Airport. Contract: 37.5 hours per week, across 5 days Benefits: Simplyhealth cash plan, Retail Trust, life insurance, on-site parking and up to 25% in-store discounts Bonus: Performance based bonus scheme, paid annually on achievement of objectives. Key responsibilities: - To deliver customer service in line with OS...