Client Service & Product Support Advisor

Job description

ADP is hiring an Client Service - Fraud Support If so, this may be the opportunity you’ve been searching for. Read on and decide for yourself. In this position you are responsible for ensuring ADP’s compliance with regulatory (e.g., regulation E) and third-party requirements . The nature of what you do every day will not change – you will identify, research and resolve complex issues related to credit and debit fraud, disputes and chargebacks. Ability to analyze and manipulate data from a variety of sources and make recommendations for improvement and solutions. Seek timely and reasonable solutions. Ability to create quality and effective reports to drive operational efficiencies. Assist with escalated client issues. Still, every day will be different because the questions you receive will vary, as will the solutions you provide. To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. You will have the opportunity to continually upgrade knowledge and skill base relating to both new and existing products to help you increase proficiency in a technical and operational support capability. As a result, you will effect...