Ambulatory Service Representative II - Orthopedic Surgery
Boston Medical Center · Boston, Massachusetts, US
POSITION SUMMARY : The incumbent is responsible for coordinating all the functions and activities related to ambulatory patient access including, but not lim...
Job description
POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to ambulatory patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, and a variety of administrative duties in support of department (such as, handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.). Position: Ambulatory Service Representative II: Department: Orthopedic Surgery: Schedule: Full Time: ESSENTIAL RESPONSIBILITIES / DUTIES: Focuses on one or more of the following areas, and provides support as needed to optimize daily flow: Billing and managed care functions (including responding to billing inquires, corresponding with insurance carriers, and investigating discrepancies, etc.). Provides general administrative support to include, word processing, spreadsheets, presentation software to create and edit department documents and/or presentations. Provides physician and departmental support such as managing physician & manager calendars, scheduling physician & managers’ administrative appointments, answering de...