Year Round Guest Service Worker Big Bend NP - Big Bend National Park
Aramark · US
Job Description The Hospitality Worker I is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or...
Job description
Job Description The Hospitality Worker I is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. Job Responsibilities: At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. - Greet and provide customer service to guests while anticipating their needs - Book reservations and coordinate registration - Operate a register and/or software system to complete cash and credit card transactions - Answers phone calls and emails and delivers messages as needed - Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc. - Other duties and tasks as assigned by manager Qualifications: This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and stan...