Crisis & Referral Specialist - LA

Job description

Anticipated End Date: 2026-05-29 Position Title: Crisis & Referral Specialist - LA Job Description: Crisis & Referral Specialist Location : Candidates must reside in the state of LOUISIANA to be considered. Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Work Schedule : We operate 24 hours a day, 7 days a week, 365 days out of the year. This is a 24-hour call center, we are hiring for all shifts to include weekends and holidays. Training will be conducted Monday-Friday 9:00am-5:30pm CST. A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. The Crisis & Referral Specialist is responsible for screening, assessing, training...