Patient Services Representative Surgery Scheduling Orthopedics

Job description

Practice and Culture Join our Orthopedic team as a Patient Service Representative supporting surgical scheduling. In this role, you’ll schedule surgeries, guide patients through next steps, and partner with providers and care teams to create a smooth, timely experience from scheduling to surgery day. We’re seeking adaptable, forward-thinking individuals who can pivot quickly, embrace change, and contribute to a fast-paced, team-driven environment where accuracy, communication, and patient-centered care matter every day. Job Summary: As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve. Essential Functions: Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. Performs administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office proce...