Lead Full-Time Dock Worker / Customer Service Representative

Job description

Overview: - Stable and growing organization - Quick advancement - Professional, positive and people-centered work environment - Modern facilities - Clean, late model equipment - Comprehensive benefits package: Health, Dental, Vision, AD&D, etc. - Paid holidays (8); paid vacation and personal days - 401(k) plan, Company Match Responsibilities: As a Lead Dock Worker/Customer Service Representative, you will load and unload freight in a productive, safe and claims-free manner, assisting Dayton Freight customers with a variety of inquires including freight pickup requests, manage rate quotes or freight charges and appointments or special requests - Complete pre and post trip inspections on all dock equipment - Properly document all freight control processes - Participate in Dayton Freight’s training and improvement programs - Be available for irregular work schedules, alternating work shifts and/or assignments - Adhere to the operational procedures and guidelines contained in the Dayton Freight Driver/Dockworker Manual - Dispatch P&D Drivers - Plan Outbound Dock setup - Manage W&R process - OS&D checks, reports, and inspections - Receive, control and enter incoming claims - Manage inco...