Patient Service Representative Gastroenterology Full Time Days

Job description

BASIC PURPOSE OF THE JOB: To greet patients and ensure all information is gathered for efficient encounters and billing outcomes. REPORTS TO: - Practice Manager/Lead JOB REQUIREMENTS: Supervisory Responsibilities: No: Minimum Education: High School Diploma/GED: Degree: General: License/Certification Required: None: Minimum Work Experience: 1-2 years in Medical Office setting preferred REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: - Ability to multi-task while presenting a positive and comforting presence with patients and families. - Efficient typing, filing and troubleshooting skills. DUTIES AND RESPONSIBILITIES: - Answers incoming telephone calls in a courteous and helpful manner. - Opens and routes incoming mail in a timely manner. - Retrieves patient charts prior to visit and provides schedule to providers and staff. - Registers new patients and updates patient information in scheduling system. - Verifies and creates subscriber information in computer system. - Copies, files and retrieves medical records as requested. - Places calls to remind parents of appointment date and time. - Schedules follow-up appointments and provides any necessary forms for parents. - Demonstrates respec...