Service Dispatcher

Job description

Overview Milton CAT is looking to hire a Service Dispatcher who is a highly driven trajectory candidate who is looking to run their own team within a few years. If you are a strong leader who is operationally efficient, knows how to get things done and wants to support an iconic brand of the highest quality and best supported products in the industry, we look forward to hearing from you. Milton CAT is looking to invest in and develop the right individual with the goal of developing our next Service Supervisor as well as launching your career path within Milton CAT. You will go through extensive training covering “who we are at Milton CAT”, our service operations, our internal systems and departments as well as the industry as a whole. Salary Range: $70,000 – $75,000 annually Responsibilities: - Answer calls from customers seeking service or quotes. - Confirm/schedule work with customer and dispatch technicians - Schedule, route and assign work to technicians - Track progress, status and completion of work to confirm timely delivery of service - Open, update and close work orders - Pass on leads to other departments and engage with Credit Dept - Keep jobs flowing: Jobs in, jobs out,...