Customer Service Representative

Job description

Job Title: Inbound Sales Management Analyst. What are we looking for: Primary skill - Team Lead Experience - P4 Secondary skill - Cross-Functional Team Leadership - P4 . Designation: Inbound Sales Management Analyst. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems. Your day to day interaction is with peers within Accenture before updating supervisors. In this role you may have limited exposure with clients and or Accenture management. You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments. The decisions you make impact your own work and may impact the work of others. You will be an individual contributor as a part of a team, with a focused scope of work. Please note that this role may require you to work in rotational shifts. Location: Lisbon. Skill Required Next Generation Customer Operations Team Lead Experience P4 . Qualification Other Bachelor of Tourism Studies. YOE 3 to 5 years. Lang Portuguese C2 , English B2 . What would you do You will be aligned with our Customer Support vertical and help us in managing resolving customers query, handling escalations an...